Refund & Cancellation Policy

This Refund & Cancellation Policy explains how subscriptions and charges are handled on GigFloSys.

Subscriptions

• Paid plans are billed monthly in advance through Stripe.
• You may cancel your subscription at any time from your account settings. Cancellation stops future renewals and takes effect at the end of your current billing period.
• You retain access to paid features until the end of the paid period.
• Subscription fees are non-refundable for partial billing periods. We do not issue prorated refunds for unused time.

Trial or Promotional Pricing

If we offer a free trial or promotion, access ends when the trial period ends unless you choose to subscribe. Standard subscription terms then apply.

Bookings, Deposits & Payouts

GigFloSys is a platform, not a party to transactions between artists and venues. Deposits, payouts, refunds, and cancellations for specific bookings are governed by the agreement between the parties and our Platform Governance policies (see Booking Cancellation and Deposit & Payout policies). GigFloSys does not hold or disburse booking funds unless explicitly stated.

Enterprise Plans

Enterprise agreements may include custom billing and cancellation terms. Those terms control over this policy where they conflict.

Contact

For refund or billing questions, contact GigSys support.